D'leaps Design Desk · 2026-07-03
Why we built a client portal with live-feed updates - and how transparency became our best project-management tool.
The single biggest fear people have about interiors isn't cost - it's the black box. You pay, weeks pass, and you have no idea whether your kitchen is being built or gathering dust.
## Why we built the portal
When we started D'leaps in 2020, we made a decision that shaped everything since: every client gets portal access at studio.dleaps.com with live-feed updates from their site and our factory.
- **Daily photo & video updates** from your site - **Stage tracking** against the committed timeline - **Payment milestones** visible and linked to actual progress - **A single thread** for approvals, so decisions never get lost in WhatsApp
## Transparency is a deadline machine
Here's the part nobody tells you: live updates keep *us* honest, not just informed. When a client can see that carcasses reached the site on Tuesday, the installation team's schedule becomes a public commitment. Our on-time handover rate is built on that pressure.
## What this means for you
If you're comparing studios, ask each one: "How will I know what's happening on my site every day?" If the answer is 'call your project manager', you already know how that story goes.
Ours is: log in and look. That's the promise - and after 250+ projects, it's the habit we're proudest of.