Question 1

Does D'leaps Care cost anything?

Accepted Answer

No. It is included with every home we hand over - there is nothing to buy and nothing to activate. Cover runs for 24 months from your handover date.

Question 2

What do I actually pay for?

Accepted Answer

Only replacement parts, and only at what the supplier charges us. We show you the invoice and add nothing to it. Labour, travel inside Hyderabad, and diagnosis are free for the full two years.

Question 3

Is there a limit on the number of visits?

Accepted Answer

No. There is no cap on requests during the cover period, and we also come out once a year without being asked for an annual health check.

Question 4

What is not covered?

Accepted Answer

Impact damage, water ingress, termites, work done by another vendor, appliances under their own brand warranty, and civil or plumbing work we did not execute. The full list is published on this page.

Question 5

Does the cover transfer if I sell the home?

Accepted Answer

Yes. Cover is tied to the home rather than the owner, so it carries over if the property changes hands inside the two years.