Your data rights
Your data. Your call.
Delete it, get a copy, correct it or stop the messages. One form covers www.dleaps.com, Studio OS at studio.dleaps.com and the client portal. Free, and done within 30 days.
- Effective 15 October 2026
- Version 1.0
- DPDP Act 2023 rights
What would you like to do?
How it works
- 1You ask
Fill the form below in under a minute. You get a reference and a private status link straight away.
- 2We check it is you
Within 2 working days we call or WhatsApp from +91 91210 00207. We never ask for passwords or OTPs.
- 3We clear every system
Website files, Studio OS, the client portal and app, WhatsApp chats, our mailbox and ad lead-form exports.
- 4You get confirmation
Within 30 days, with a plain list of anything we must keep by law and why.
What we delete
- Your enquiry, estimate and consultation details
- Floor plans, Vastu reports and the placements you marked
- Veeha chat transcripts
- Your Studio OS lead record and notes
- Your client portal and D'leaps app account
- WhatsApp and e-mail conversations on our side
- Marketing lists, and Meta or Google lead-form copies
- Portfolio photos of your home, if you ask
What the law makes us keep
- Invoices, receipts and books of account for 8 years, under the Companies Act, 2013 and GST law
- Contract, BOQ and approvals while your warranty runs, so we can honour it
- Logs of processing for at least 1 year, under the DPDP Rules, 2025
- A note that you opted out, so you are never messaged again by mistake
Kept records are locked away from sales and marketing and erased when the period ends.
Privacy request
Tell us what you need.
Use the mobile number or e-mail you gave us before, so we can find your records. Everything on this form is used only to handle this request.
- Free, no questions about why
- Reference number instantly
- Done within 30 days
Prefer to talk? WhatsApp +91 91210 00207 or e-mail hello@dleaps.com.
Deleting data from a specific place
Facebook or InstagramIf you logged in or messaged us through Meta
- Open Facebook or Instagram Settings, then Apps and websites (Facebook) or Website permissions (Instagram).
- Find D'leaps and choose Remove. Tick the option to delete activity if offered.
- Meta sends us a deletion request automatically and shows you a confirmation code. You can track it on this page.
- To also clear our records of your messages and any lead-form details, send the form above.
WhatsAppChats with +91 91210 00207 and +91 91210 19149
- Send DELETE MY DATA on WhatsApp to +91 91210 00207, or use the form above.
- We delete the conversation and your contact from our WhatsApp Business accounts and Studio OS.
- Send STOP instead if you only want offers to end.
Client portal and the D'leaps appYour client.dleaps.com account
- Choose Delete my data above and tick "I have a client portal or D'leaps app account".
- Once we verify it is you, we close the account and erase its login, notification settings and device tokens.
- Uninstalling the app does not delete your account. If your project is active, we keep the project documents until it and its warranty records are closed (see "What the law makes us keep").
Vastu report and Veeha chatsFloor plans and AI conversations on www.dleaps.com
- Choose Delete my data above and tick the Vastu report or Veeha option.
- We erase the floor plan, the report and the chat from our server, using the mobile number you used.
Already made a request?
Open the tracking link from your confirmation, or enter the reference to see which step it is at. You will need the link we gave you to open the details.
Questions people ask
How long does deletion take?
We confirm the request is yours within 2 working days and complete it within 30 days. The DPDP Rules 2025 allow a business up to 90 days; we do not need that long. Backups that still hold a copy roll off automatically within 30 days after that.
Will deleting my data cancel my project?
Not by itself. If your project is active, we need your contact details, site address and the BOQ to finish it and honour the warranty. We will tell you exactly what we can delete now and what has to wait until the project and its warranty records are closed.
Why can you not delete my invoices?
Indian law requires companies to keep books of account, invoices and GST records for eight years. We keep only what those laws need, separated from marketing and project data, and erase it when the period ends.
How do you know it is really me?
We call or WhatsApp the number you gave us, from +91 91210 00207, and confirm a couple of details about your enquiry or project. We never ask for a password, an OTP, your Aadhaar or bank details.
Can someone else make a request for me?
Yes, a person you nominate, or a parent or lawful guardian, can. We will ask for proof of that authority before acting on it.
I only want the WhatsApp offers to stop.
Choose "Stop marketing messages", or simply reply STOP on WhatsApp. Project updates and payment reminders continue as long as your project needs them.
Does it cost anything?
No. Every request on this page is free.
What if I am not happy with how you handled it?
Write to our Grievance Officer, Dileep Krishna O, at odileepkrishna@dleaps.com. If our answer does not resolve it, you can complain to the Data Protection Board of India.
Grievance Officer
Dileep Krishna O
Founder and Grievance Officer, Dleaps Tech Solutions Private Limited
odileepkrishna@dleaps.com +91 91210 00207
Plot no. 23, Highway Colony, L.B. Nagar, Hyderabad, Telangana 500074, India
Monday to Saturday, 10 am to 7 pm IST
CIN U72501TG2020PTC145598 | GSTIN 36AAICD1177G1ZO
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Everything we promise is written down.
Your home starts the same way.
Scope, materials, price and handover date are committed in writing before work starts. Ask for a free estimate and see it for yourself.