We deliver what we promised. Here is the promise, in full.

01About these terms

In shortBy using our websites or engaging us, you agree to these terms. They are written to be read, not skimmed past.

These terms are between you and Dleaps Tech Solutions Private Limited (CIN U72501TG2020PTC145598, GSTIN 36AAICD1177G1ZO, trading as D'leaps Interior Design Studio, "D'leaps", "we", "us"), Plot no. 23, Highway Colony, L.B. Nagar, Hyderabad, Telangana 500074, India. They apply to www.dleaps.com, budget.dleaps.com, the client portal at client.dleaps.com and the D'leaps client app, and to every design and build project we take on.

If you use our websites for a business, you confirm you are allowed to accept these terms on its behalf. You must be 18 or over to engage us.

02What takes priority

In shortSigned project documents first, then these terms, then anything on the website.

1. Your signed contract or work order, and the BOQ and drawings it refers to.
2. Approved change orders and design sign-offs recorded in the client portal.
3. These terms, and the D'leaps Care warranty terms.
4. Website content, brochures, estimates and anything said in conversation.

We put every commitment in writing for a reason: nothing material about your project is agreed verbally.

03Using our websites and free tools

In shortOur estimator, Vastu report and Veeha are guides to help you decide. They are not quotes, structural advice or a binding design.

• Estimates from the cost calculator, budget planner, Veeha or a first conversation are indicative. The price you pay is the one in your signed BOQ, after we have measured your home.
• The Vastu report applies classical Vastu Shastra placement rules to the plan and directions you give us. It is general guidance for interior planning, not religious, astrological, structural or engineering advice. Do not alter structure on its basis without an engineer.
• Veeha, D'leaps AI can make mistakes. Check anything important with our team before relying on it.
• Design ideas, photos and articles are for inspiration. Finishes, colours and products shown may not be available or may look different in your home.
• You agree not to misuse the sites: no scraping at scale, no automated form submissions, no attempts to break security, no uploading anything unlawful, infringing or harmful, and no use of the tools to collect other people's data.

04Consultations, surveys and measurements

In shortA first consultation is free. Site measurement is how we turn an estimate into a real BOQ.

A consultation at our studio, online or at your home is free and carries no obligation. To prepare a binding BOQ we survey and measure the site. You give us safe access, and tell us about anything we cannot see: concealed pipes and wiring, structural limits, society rules or pending civil work.

05Quotations, BOQ and contract

In shortEvery quotation is itemised, line by line, with brand and grade. What you approve is what you pay.

• Your BOQ lists each item, its material, brand and grade, quantity and price. Prices are in Indian rupees and GST is charged as shown on the quotation.
• A quotation is valid for the period printed on it. After that, material prices may have moved and we will re-confirm before you book.
• The project starts when you sign or e-approve the contract and pay the booking amount.
• Anything not in the BOQ is not included. Common exclusions such as appliances, lights, electrical fittings, civil work, plumbing or soft furnishings are listed on the BOQ when they apply.

06Design, approvals and design freeze

In shortYou see your home in 3D before anything is made. Once you freeze the design, changes become change orders.

• We present 3D designs and drawings for approval in the client portal. The number of revision rounds is stated in your contract.
• Design freeze is the point you approve the final design and BOQ. Factory production starts after it.
• A change after design freeze is raised as a change order showing its cost and its effect on the completion date. It goes ahead only when you approve it.
• Approvals and signatures you give in the client portal or app are electronic records and signatures, valid under the Information Technology Act, 2000. Keep your login to yourself.

07Payments

In shortFour milestones, each one visible on the portal before you pay it.

This is our standard schedule; the one in your contract is the one that applies. Pay by bank transfer, UPI or another method we list on the invoice, to D'leaps accounts only. We will never ask you to pay into a personal account. If anyone does, call us on +91 91210 00207 before paying.

A payment that is late may pause the next stage, and the completion date moves by the same number of days. Receipts are issued for every payment and kept on the portal.

08Timelines

In shortWe commit a completion date in writing. It holds when site, approvals and payments arrive on time.

Your completion date is written into the contract before production begins and tracked on the portal. It depends on a few things being on time:

• Site handed over ready for our work, with power, water and space to store materials.
• Approvals and selections from you within the times agreed.
• Payments on their milestones.
• Society or builder permissions for work hours, lifts and material movement.
• Civil, plumbing or electrical work outside our scope finished by others on time.

If a delay is caused by us, we say so on the portal, re-plan, and make it right as set out in your contract. Events beyond anyone's control are covered in section 15.

09Your site and your responsibilities

In shortSafe access, the right permissions, and telling us what we cannot see.

• Give us and our partners safe access during agreed hours and arrange any society or builder permissions.
• Keep valuables and fragile items away from the work area; we protect floors and fixed surfaces as part of the job.
• Tell us about hidden services, dampness, structural limits or legal disputes affecting the property. Work needed to fix conditions we could not reasonably see is quoted as a change.
• Do not ask our partners to do work outside the approved scope; it is not covered by our warranty.

10Materials and finishes

In shortBrands and grades are named in your BOQ. Natural materials vary, and that is part of their character.

We use the materials, brands and grades named in your BOQ. If one becomes unavailable we offer an equal or better alternative and use it only with your approval. Wood, veneer, stone and some laminates vary naturally in grain and shade between batches and from a sample or a screen; this is not a defect. Colours on screens and in renders are a guide.

11Handover

In shortWe walk through the home with you, fix the snags, then hand over the keys and documents.

At completion we walk the home with you and list any snags in the portal. We fix them within the time agreed, then you sign off the handover. Moving in or using the space before sign-off counts as acceptance of the finished work, except for snags already listed. Your handover pack includes the warranty card and care instructions.

12Warranty and D'leaps Care

In shortLifetime warranty on modular woodwork, two years of free service visits, printed and handed over.

Modular kitchens and wardrobes made by us carry a lifetime warranty against manufacturing defects, and every project gets two years of free service visits after handover. The full terms, including what is covered, what is billed and what is excluded, are printed on your warranty card and published on D'leaps Care.

Warranty does not cover damage from water leakage or seepage from the building, misuse, impact, pests, alterations by others, normal wear such as scratches and fading, or third-party appliances and fittings, which carry their maker's warranty.

13Cancellation and refunds

In shortYou can cancel. What we refund depends on how much work has been done and what has been ordered for you.

• Before design work starts: the booking amount is refunded in full.
• After design work starts, before design freeze: we keep the value of design work done, as stated in your contract, and refund the rest.
• After design freeze: production and procurement are under way. We keep the cost of design, materials bought, items manufactured and work done, and refund any balance. Items made to your measurements are yours to collect.

Cancel in writing (e-mail or the portal). Refunds are paid to the account the money came from within 30 days of the final settlement statement. If we cannot deliver for a reason that is ours, you receive back everything paid for work not delivered.

14Designs and content

In shortYou own your home. We own the drawings, renders and designs, and you may use them for your home.

Designs, 3D renders, drawings, BOQ formats, photographs, text and software on our websites, Studio OS and the client portal belong to D'leaps or its licensors. Once paid for, you may use your project's designs to build, maintain and show off your own home, but not to have the same design made by someone else or to sell it.

We may photograph the finished work. We publish it only with your permission, and never with your address or family visible unless you agree. You can withdraw permission and we will take it down from our own channels.

15Events beyond control

In shortFloods, lockdowns and the like pause the clock for both of us.

Neither of us is responsible for delay or failure caused by events beyond reasonable control: natural disasters, epidemics, government orders, war, riots, strikes affecting suppliers, or utility failures. The affected party tells the other promptly, the schedule moves by the length of the event, and if it lasts more than 60 days either of us may end the contract with settlement under section 13.

16Liability

In shortWe stand behind our work. We do not accept losses that are remote or that we could not foresee.

Our total liability for a project is limited to the amount you paid for the part of the work concerned. We are not liable for indirect or consequential losses such as rent, hotel stays, loss of income or opportunity, except where caused by our gross negligence or wilful misconduct. Nothing here limits liability that cannot be limited by law, including your rights under the Consumer Protection Act, 2019.

The websites and free tools are provided as they are. We work to keep them accurate and available, but do not promise they will always be error-free or online.

17Offers, referrals and partners

In shortEach campaign has its own written terms and closing date.

Offers on Promotions, the Refer & Earn programme and the partner programme carry their own terms on those pages. Where they conflict with this page for that offer, the offer terms apply. Offers cannot be combined unless the offer says so.

18Privacy

In shortHow we handle your data is set out in our Privacy Policy.

Read the Privacy Policy. To delete, copy or correct your data, use Data Deletion.

19Disputes and governing law

In shortTalk to us first. Most things are solved in one conversation.

1. Raise any concern with your project manager or through the portal. If it is not resolved, write to our Grievance Officer (section 21), who replies within 15 working days.
2. If we still disagree after 30 days, either of us may refer the dispute to mediation, and failing that to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated in Hyderabad, in English.
3. These terms are governed by the laws of India, and the courts at Hyderabad, Telangana have jurisdiction, subject to arbitration above.

None of this takes away your right to approach a Consumer Commission under the Consumer Protection Act, 2019.

20General

In shortThe usual clauses that keep a contract working.

• If any part of these terms is found unenforceable, the rest stays in force.
• Not enforcing a term straight away does not mean we have given it up.
• We may update these terms. The version that applies to your project is the one in force on the date you signed, unless you agree to a newer one.
• Notices to us go to hello@dleaps.com or our studio address; notices to you go to the contact details on your contract or portal.

Version 1.0, effective 15 October 2026.

21Contact

In shortQuestions about these terms or your project? We answer.

Grievance Officer

Dileep Krishna O

Founder and Grievance Officer, Dleaps Tech Solutions Private Limited

odileepkrishna@dleaps.com +91 91210 00207

Plot no. 23, Highway Colony, L.B. Nagar, Hyderabad, Telangana 500074, India
Monday to Saturday, 10 am to 7 pm IST

CIN U72501TG2020PTC145598 | GSTIN 36AAICD1177G1ZO

Studio: Plot no. 23, Highway Colony, L.B. Nagar, Hyderabad, Telangana 500074, India. Phone and WhatsApp +91 91210 00207. E-mail hello@dleaps.com.